1) Reservation Manager

A reservations manager with Austin David Apartments is a very exciting role though intense. The manager is responsible for achieving occupancy targets/levels as identified in the annual budget and the marketing plan for reservations. About us : Austin David Apartments is a rapidly growing and independently owned property management company based in Finchley, London. We offer serviced apartments to working professionals, tourists and families. Due to growing demand we are expanding into the rest of London and on the hunt to recruit super stars. Applicants would ideally be experienced in holiday accommodation OR estate agency, sales experience within the City of London area. The whole company is extremely passionate about business and excited about the growth opportunities for the rest of 2015. We are looking to expand and hire like-minded entrepreneurs. We can offer a mature and autonomous environment, without micro-managing and forcing KPI targets upon people. The business has successfully grown by 200% of new business in last two years and have exciting growth plans for the next three, which you could be a part of. It is certain you will take huge rewards home, be empowered to lead from the top and gain massive recognition.

Responsibilities:

As reservations Manager, you are responsible for achieving occupancy targets/levels as identified in the marketing plan for reservations. The reservations manager will work with the sales team , I.T, maintenance team to develop future and repeat business opportunities. You will also act as the personal assistant to the Director whom you will closely work together with to achieve the desired results for the company as a whole. Specifically you will be responsible for performing the following tasks to the highest standard:

  • Maximise occupancy levels by reviewing and revising revenue strategies.
  • Work with the sales team to maximise corporate and group rates.
  • Manage both company and third party sites and agents to establish rates, negotiate prices, ensure proper implementation of reservation procedures and maximise conversion ratios in order to achieve targets for the department.
  • Be the first point of contact in the company and direct calls as needed.
  • Understand the competitive market place and implement approaches to ensure that the company stays ahead in the industry.
  • Ensure team members are developed effectively and generate a culture of high quality standards for relationship building, customer service, guests and team members in order to gain full understanding of their needs and work to serve them effectively.
  • Assist in the recruiting, managing, training and developing of the team.
  • Responsible for the management of the maintenance and the cleaning team.
  • Generate strategies to keep track of customers, reviews and their geographical locations.
  • Responding to guests enquiries via email and phone.
  • PA to the director.

Skills:

A reservation manager serving Austin David apartments is always working on behalf of our guests and working with other team members. To successfully fill this role, you should maintain the attitude, behaviour skills and values that follow :

  • Previous experience with reservations in the serviced apartment industry .
  • Strong knowledge of Microsoft programmes espescially EXCEL.
  • Excellent organisation and planning skills.
  • Good spoken English as well as written English.
  • Second Language will be desirable.
  • Excellent selling capabilities and the ability to coach techniques.
  • Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges.
  • Knowledge of offline and online advertising including social media.
  • Creative skills and some knowledge of photoshop will be desirable.

2) Property Consultant

A property consultant with Austin David Apartments is a very exciting role though intense. The consultant is responsible for introducing new homes into the serviced apartment industry and for the company.

About us:

Austin David Apartments is a rapidly growing and independently owned property management company based in Finchley, London. We offer serviced apartments to working professionals, tourists and families. Due to growing demand we are expanding into the rest of London and on the hunt to recruit super stars.  Applicants would ideally be experienced in holiday accommodation OR estate agency, sales experience within the City of London area.

The whole company is extremely passionate about business and excited about the growth opportunities for the rest of 2015.

We are looking to expand and hire like-minded entrepreneurs. We can offer a mature and autonomous environment, without micro-managing and forcing KPI targets upon people.

The business has successfully grown by 200% of new business in last two years and have exciting growth plans for the next three, which you could be a part of. It is certain you will take huge rewards home, be empowered to lead from the top and gain massive recognition.

Responsibilities:

As a property consultant, you are responsible for achieving targets on new homes.  The property consultant will work with estate agents, hosts, guests, I.T, maintenance team to develop business opportunities and relationships. Specifically you will be responsible for performing the following tasks to the highest standard:

  • Using sales techniques to acquire new homes and new hosts.
  • Liasing with hosts, managing their homes and updating them on availability.
  • Liasing with estate agents, estabilishing a long term relationship for future and repeat businesses.
  • Maintaining and generating new business and clients.
  • Manage both company and third party sites and agents to establish rates, negotiate prices and maximise conversion ratios in order to achieve targets for the department.
  • Understand the competitive market place and implement approaches to ensure that the company stays ahead in the industry.
  • Meeting and greeting guests.
  • Generate strategies to keep track of hosts, guests.
  • Responding to hosts enquiries via email and phone.

Skills:

To successfully fill this role, you should maintain the attitude, behaviour skills and values that follow :

  • Previous experience in the serviced apartment industry or previous experience in the lettings environment within the City of London area.
  • Strong knowledge of the rental market in London.
  • Strong knowledge of Microsoft programmes espescially EXCEL.
  • Excellent organisation and planning skills.
  • Good spoken English as well as written English.
  • Second Language will be desirable.
  • Excellent selling capabilities and the ability to coach techniques.
  • Creative skills and some knowledge of photoshop will be desirable.

Applicants must be passionate, flexible, with a can do attitude and master of own destiny with a track record of delivery and a driving licence. APPLY NOW IF THIS SOUNDS LIKE YOU!

Please NOTE-  Only apply if you are absolutely serious about making a difference - No time wasters please